The staff was very friendly and professional as well. The room was clean , comfy , really big bathroom and separate toilet , which we find really nice . The bed was big and really comfortable. There were double windows , so there was zero noise from the planes landing or taking off from the airport nearby . We recommend this hotel for travelers looking to stay somewhere overnight before their flight. Great shuttle service ( every 30 minutes ) - important thing is it is gratis and runs from early in the morning till late at night .
Radina
septembre 2024
The location from Brussels airport about 5 mints by Taxi, clean and comfort room, room facilities are very good "I like the espresso machine'
Elmasaty
avril 2025
Clean and functual chain hotel reached by hotel in 5 minutes operated by a proprietary bus shared with Crown Plaza hotel. Very quiet, despite nearby airport. Breakfast was varied, hot/cold, nothing to complain about. The bedding and pillows befitted a 4 star+ hotel
Ulrich
mai 2024
It is close to the airport. There is a shuttle to and from the airport that operates all day long. There are activities for the kids including an X-box, painting zone, slide and a big garden. The breakfast is great. You can always have your fresh orange juice. Rooms are big. We were supposed to get one room with one bed and one sofa bed but since there was not one available, the hotel gave us two rooms with one bed each instead. We appreciated the gesture.
Marcelo
janvier 2025
Welcoming and accommodating staff, great location if need an overnight stay from airport. Free shuttle to and from the airport is an added bonus and comes frequently and takes roughly 10-15 minutes. Rooms are basic but have everything you need, even a mini fridge. Both the room and bathroom was clean and even had toiletries if you needed them. No complaints, and definitely will return.
Millyanne
avril 2024
Marta
décembre 2023
There was only one staff member taking orders for evening meals in the "Bar" area, restaurant was for breakfast only. He also served the meals and made the drinks. He had to go downstairs to get the meals and return the dirty dishes. We counted over 30 customers while we were there. He did an amazing job and deserves double pay for that evenings work. Meal was fine, as you would expect for a Novotel near an airport. Room was clean, quiet and comfortable. Bed was comfortable. It was hot (32C) outside but AC worked well.
Bernard
octobre 2023
Very accessible to reach the airport and hotel as long as you stick to scheduled time for the shuttle provided by the hotel. The room was exceptional as it exceeded my expectations. Though we booked 2 rooms, we were given adjoining room where we can pass through the side door to check our children, can also leave the door open and we felt like we were just in our own house, we can just transfer anytime and likewise for the children. Wish other hotels are like this.
Nhiel
août 2023
staff very helpful aid with my travel plans, room very comfortable and clean, perfect location for stopovers with a quick shuttle service ( 10 mins) to the airport. Restaurant very good for both evening meals - with a nice selection of both local and international dishes; and breakfast with a huge range of food options.
Rupert
septembre 2024
The staff was nice when welcoming me, the room met my expectations and the atmosphere was nice. Little things like the room’s bathtub, and very efficient blackout curtains made a difference.
Guilherme
février 2025